FAQs

Q: Help! The adhesive won’t stick to my tabs!
The adhesion of standard glues to tabs varies by temperature; ambient and surface, tab composition, relative humidity, surface, and surface cleanliness. This problem is frustrating and can change frequently in the course of a day. The first course of action is to make the surface as clean as possible. Take special care to clean off any residue caused by dirt, dust, grease, oil or any other impediment. Secondly, double check the surface of the tab. It may need to be wiped down with alcohol. Some technicians will “rough up” the surface with a fine grit sandpaper or emery cloth to increase the surface area contact with glue. Extreme temperatures seem to play havoc with adhesives. Our research indicates that the Amber version of our glue performs better in hot temperatures (> 85 degrees Fahrenheit.) The Black formula is a great, multipurpose adhesive that works in the cool to warm spectrum of heat. The adhesive is believed to work better when the car surface is cooler. It may be beneficial to add some sort of shape or sunlight inhibitor to cool down the surface being worked upon. Technicians have found success spraying Carbon Dioxide over the surface to quickly cool the temperature. Finally, one last tip includes “purging” the semi-cured, or cool, adhesive from the tip of the glue gun. Adding “hot” adhesive to the tab seems to help. We also recommend a variable temperature glue gun for best results.
Q: What size is the Wurth Adaptor?
The Wurth Adaptor is an anodized aluminum fitting machined to an M8x 1.25 thread.
Q: Do I need to use the entire 12 inch length of the Centipede Crease Tab?
No, the Centipede Crease tab is designed to be cut to whatever length is necessary to provide the best results. The material can be trimmed to length with any side cutter or knife.
Q: What do I need to use the Centipede system?
The unique reticulated configuration of the Centipede allows the technician the opportunity to “work” any metal crease in small increments. Three machined aluminum adaptors are available for use on the tab: the Universal Slide Hammer adaptor features a “stem” that slides into the typical slide hammer; the Mini Lifter compatible adaptor features a thread pattern sized M8; and the Wurth Adaptor- Centipede is threaded to comply with the M6 threading associated with the Wurth Mini Lifter. Adhesive is spread along the base prior to attachment in the crease. Using a mini lifter or slide hammer, the technician can “work” the tab ¼” at a time until the crease is removed. The Centipede system is available in the same material used to construct our Hail Tabs: standard and Ice material.
Q: Will the adaptor fit my slide hammer?
The Universal Slide Hammer Centipede Adaptor will fit in most slide hammers. Remember, there is no hole or threading with the Slide Hammer adaptor- the product was designed with a “stem” to slide into the slot at the bottom of the typical slide hammer.
Q: What is the difference between the mini lifter and the Robo Lifter?
The two products are similar in the sense that both lifters incorporate a “vertical” lift philosophy. This is about where the similarities end. The Robo Lifter features a rotating base and pivoting foot pads that permit the technician the ability to match any complex surface angle. Having this ability provides an opportunity to pull any dent that may occur in a “hard to reach” spot and allows the force generated by the “pull” to be spread along a greater surface area. The wide base also permits the technician access to the pulling site for knockdown execution.
Q: What is the difference between the traditional Mini Lifter and K1911 Dent Gun?
The good old mini lifter is a machined aluminum pulling tool that incorporates a “vertical lift” philosophy. It’s been around forever and occupies a place in every PDR technician’s tool cart. The K1911 Dent Gun is the modern version that offers a multitude of improvements. The K1911 is constructed from high impact composite material that will not scratch, mar, or damage metal surfaces when pulling. The dent gun also features a “ horizontal lift” philosophy, similar to using a caulk gun. KECO has added an “incremental lift” function, similar to a ratchet, that allows the technician the ability to add pressure in small increments. The standard “free lift” to the “incremental lift” is changed by dropping or raising the hammer at the rear of the gun. Adding pressure in small increments permits the technician the ability to “work” the lift site while steady pressure is help. The minute lifting adjustment at the top of the lift column provides the opportunity to increase the lift with very minor increases. The wide base of the gun gives the tech access to reach this key spot in the process. The K1911 Dent Gun also features the fully rotating base and the pivoting feet. This function allows the technician the ability to work on any complex curved surface.
Q: I don’t live in the U.S. Will KECO ship to me?
Absolutely. We will ship anywhere in the world. We strongly recommend shipping by a carrier such as UPS or DHL. We have had tremendous success shipping with these groups and appreciate the ability to fully track and monitor shipments across borders. We’re happy to provide a shipping estimate with any international purchase. Send us a note at info@kecopdr.com with your anticipated purchase and the shipping location We’ll return a quote shortly.
Q:Does KECO offer combined shipping discounts?
Yes. We are happy to combine shipping on purchases of multiple items. Send us a note at info@kecopdr.com and we will return an estimate.
Q:I love your stuff! Does KECO have any stickers, decals or merchandise for sale?
KECO PDR has a series of stickers/ window decals soon to be available for sale. We are releasing a line of clothing in the first quarter 2014. Keep an eye out for the news!
Q:How can I view the status of my order?
Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q:What are your shipping costs?
You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.